More human intervention and more informed couriers. Platform labour directive tightens the noose on the use of algorithms | Observador

Madalena Caldeira, head of the Lisbon office's Employment practice, spoke to Observador about a law created in Portugal that aims to regulate work on so-called digital platforms, such as Uber, Bolt and Glovo,

The lawyer comments that "it would be beneficial for all those involved in the process, starting with the workers whose conditions are to be improved, if the regime were well drafted and the concepts were well defined, one of them being an essential concept - that of intermediary".

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